Freight Charges

Any quote of freight charges by a salesperson or customer service rep is an estimate only and may vary at the time of delivery.

Merchandise Damaged in Transit:

Check shipments immediately upon receipt.

Note any damage when signing for your shipment.

Please do not return goods that have been damaged from transit.

Please do not destroy packing materials.

Notify the transportation company, UPS, the Post Office, or other motor carrier immediately upon discovery of any damage from transit so that they may pick up the merchandise and packing materials for inspection and settlement of your claim.

DCCargoMall can assist you when filing claims of damage or loss with carriers, but cannot take on direct involvement in these claims processes.

Our liability for damage in transit ceases upon the carrier’s receiving of the shipment.


Report errors in shipment within 7 days upon receipt.

Obtain a damage or shortage notation on the carrier’s receipt.

We can assist you when filing claims against carriers, however our liability ceases upon the carrier’s receiving of the shipment.


If for any reason a return is necessary, please advise us of the reason for the return.

An Authorization of Return must be obtained prior to the returning of the product.

A restocking charge may be issued if your order has been correctly filled.

Shipping charges are non-refundable.


Any cancellation is subject to our approval.

Upon cancellation, a restock charge may apply to specials, non-stock or production items.

Defective Material

Our liability is limited to the value of the defective material.

Claims of damage or expenses resulting from the use of any product furnished by or through us are not permitted.

Freight charges are not covered under warranty policies.


All prices are subject to change without notice.

Technical Assistance

Any technical assistance provided to the customer at DCCargoMall.com with respect to the use of equipment or supplies for that customer is supplied free of charge.

DCCargoMall is allotted no obligation or liability for any advice administered, or for any results that may occur as a result of this advice.

The customer assumes sole responsibility for selection and specifications of the equipment and supplies appropriate for the ultimate choice of usage of these items.

Usage of this Website

This site and all of its contents are intended for your personal, non-commercial use.

You may download or copy the contents or other downloadable materials displayed on the site for personal use only.

No rights, title, or interest in any downloadable materials or software are transferred to the recipient as a result of any such downloading and/or copying by that individual.

It is prohibited to reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of or exploitation of, in whole or in part, any contents of this site.


View complete list of regulations and instructions.



Efficiency and timeliness is an additional bonus you can count on, as your purchase will ship out within just 24 hours of ordering, and custom orders shipped within 3 to 5 business days.